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‎09-01-2020 07:03 AM

HP Recommended

Hi,

 

Please check your private message for the steps.

Although I am an HP employee, I am speaking for myself and not for HP.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.
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‎09-05-2020 12:06 PM

HP Recommended

i have the same issue with the same printer model 7155. this is a new printer so i'm trying to set it up w/o the setup cartridges since it did not come with any.  please help.

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‎09-06-2020 09:56 AM

HP Recommended

Hi @dtomhill,

 

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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‎09-09-2020 12:42 PM

HP Recommended

Can you please send me the steps too? Thank you!

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‎09-09-2020 10:12 PM

HP Recommended

Hi,

 

Please check your private message I have sent you the steps.

Although I am an HP employee, I am speaking for myself and not for HP.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.
Was this reply helpful? Yes No
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