Bypass setup cartridges for hp 9010

[Robgb]

Hi

After performing a full factory reset on my HP OfficeJet Pro 9010, the printer is now showing the message: “Insert cartridges that came with the printer.”

I do not have the original setup cartridges that came with the printer. I understand that these setup cartridges are required to complete the initial setup, but unfortunately, I no longer have them.

Could you please provide me with the official Out-Of-Box Experience (OOBE) reset instructions or any alternative solutions that will allow me to reinitialize the printer and bypass the need for the original setup cartridges?

[zoey7886 · Accepted solution]

@Robgb, Welcome to HP Support Community! 

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

Let me know if this helps. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.  

[samrye]

I have the same question. My HP 9015e requires only HP ink. I would like to know how to bypass this feature.

[zoey7886]

@samrye, Welcome to HP Support Community! 

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

Let me know if this helps. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.  

Regards,