Bypassing setup cartridges for the 7800 Envy

[Aznav]

I would very much like to have help in bypassing the setup cartridges in my new 7800. It did not come with any! Please let me know as soon as possible. I am stopped dead in my home office without it. Thanks!

[Echo_Lake · Accepted solution]

@Aznav

Welcome to HP Community,

 We value your time with us, we have routed the details of your case to the concerned team,

And they will get back to you shortly to help get this sorted.

Stay Tuned,

And have a good day.

[Kumar0307]

@Aznav, Welcome to the HP Support Community!

Let us perform an OOBE reset on the printer to bypass the use of setup ink cartridges.

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Aznav]

Mr. "Lake", I am somewhat embarrassed but, checking the carton box one more time I shook (again) the styrofoam boxes and out popped the starter cartridges. Again, apologies for taking up your time. Incidentally, the printer works perfectly.

Tom Perkins

[Aznav]

Well, apologies and this is embarrassing, I shook the styrofoam...one more time, and out popped the starter cartridges. Apologies for taking up your time!

[sandytechy20]

@Aznav

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

Cheers.