C4EB8024 Error code

[Gpcnz52]

After trying what seems like everything  this board has displayed, I am still getting this **bleep** C4EB8024 Error code blinking on my HP Envy 7855 printer. Help!

[Anand_Andy]

Hi @Gpcnz52,

Welcome to the HP Support Community

I understand you are getting an error message C4EB8024 on your HP ENVY Photo 7855 Printer. Not to worry I will help you to get a resolution to resolve the issue.

We need to perform a Semi full reset to restore the printer back to its original settings to resolve the issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[RachelGomez123]

Steps are given below-

1) Take out the cartridges.
2) Unplug the power cord from the printer & wall.
3) Wait for 30 seconds.
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.
5) Insert the cartridges back into the printer.

6) Try again 

Problem resolved

Regards,

Rachel Gomez