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Officejet pro 8710

I ordered 952 cartridges online and it says it is for office jet pro 8710 as that's my type of printer but later looked inside my printer a saw a 954 sticker when opened the printer door, will the ink cartridge still work when it arrives? I see 952 supports 8710 but want to make sure

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

No,

The HP Officejet Pro 8710 only uses HP 954 / 954XL cartridges in Latin America.

 

The 952 / 952XL cartridges are being used by the 8710 in the United States and Canada, it will be rejected by a printer marketed and used in Latin America:

https://support.hp.com/my-en/document/c01766411

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

No,

The HP Officejet Pro 8710 only uses HP 954 / 954XL cartridges in Latin America.

 

The 952 / 952XL cartridges are being used by the 8710 in the United States and Canada, it will be rejected by a printer marketed and used in Latin America:

https://support.hp.com/my-en/document/c01766411

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thank You, I will cancel my order and buy 954

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