Can someone help with E0 error message?

[DRT1149]

Getting E0 error on HP 6065e printer. Replaced ink cartridges with HP 67/305 cartridges and unplugged printer for 60 seconds and restarted but still getting the error

[Kuroi_Kenshi]

Hi @DRT1149,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

The E0 error message is related to ink cartridge issues on your HP 6065e printer. Here are steps you can take to resolve this issue:

Check Ink Cartridges Compatibility:

• Ensure you are using the correct cartridges for your printer model. For HP 6065e printer, confirm that HP 67 black and tri-color (or HP 67XL) cartridges, or HP 305 black and tri-color cartridges are compatible.

Inspect Ink Cartridges:

• Make sure the ink cartridges are properly seated in their slots. Sometimes, slight misalignment can cause error messages.
• Remove and then reinsert cartridges properly. Follow the steps on the front panel display or printer manual for proper installation.

Reset Printer:

• Unplug the printer again for about 60 seconds, then plug it back in. Restart the printer to see if the error clears.

Clean the Contacts:

• Clean the ink cartridge contacts carefully with a lint-free cloth to remove any dust or ink residue. This can help in establishing a proper connection with the printer.

Update Printer Firmware:

 Kindly refer to this link to update your printer firmware.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,