Can't change Wi-Fi Direct password in EWS

[bfw2018]

My chromebook is connected to wifi SSID "HP-Setup<16>DeskJet 2600 series"

I'm trying to configure Wi-Fi Direct at https://192.168.223.1/#hId-pgWifiDirect but can't because the page reports:

"The printer is currently busy running a wireless setup process using Wi-Fi Direct, so Wi-Fi Direct settings are not available at this time. Wait for up to 2 hours, and then refresh the browser window."

The printer has been on for over 2 days like this. How do I configure Wi-Fi Direct?

[The_Fossette]

Hi @bfw2018,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

I reviewed your post and I understand that you are having issues configuring wireless direct on your printer.

Don’t worry, I assure you I will try my best to get this sorted.

Follow the steps in the below article to configure wireless direct.

http://hp.care/2CVKPUR

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[bfw2018]

None of the topics in http://hp.care/2CVKPUR apply to my problem.

The wifi direct password 12345678 as shown in the network info page printed by my printer doesn't work when I try to connect to SSID "HP-Print-16-DeskJet 2600 series"

When I placed the printer into setup mode and connected to SSID "HP-Setup<16>DeskJet 2600 series" with my computer to visit https://192.168.223.1/#hId-pgWifiDirect to change the wifi direct password the page reports:

"The printer is currently busy running a wireless setup process using Wi-Fi Direct, so Wi-Fi Direct settings are not available at this time. Wait for up to 2 hours, and then refresh the browser window."

The printer has been on for over 2 hours and the page still doesn't let me change the password.

How do I configure Wi-Fi Direct?

While connected to "HP-Setup<16>DeskJet 2600 series" I ran the "HP Deskjet 2600 Series" software that is installed on my Windows computer. It can connect to the printer but I can't figure out how to change the wifi direct password and SSID.

How do I configure Wi-Fi Direct?

I'd prefer to make all my configuration changes in EWS but will use Windows software if that's the only way to do it.

[The_Fossette]

Hi @bfw2018,

I recommend you try to access the EWS page from a Windows computer and check whether you are able to access it.

Here is how you can change the password.

Open an internet browser and enter 192.168.223.1 in the address bar. This will open the printers Embedded Web Server (EWS). In the EWS, click on Network, then on the left, under Wireless Direct Printing, choose Status. In the Status section, click on Edit Settings. You will now see the option to choose on with security and the section to customize the password. 

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[bfw2018]

I've connected to EWS on the printer using a browser in my Windows computer and I see the same result that I see using my Chromebook:

"The printer is currently busy running a wireless setup process using Wi-Fi Direct, so Wi-Fi Direct settings are not available at this time. Wait for up to 2 hours, and then refresh the browser window."

[The_Fossette]

Hi @bfw2018,

I am sending you a private message with instructions. Please perform the steps to reset the printer.

Let me know how it works and you have a good day ahead.

[bfw2018]

I have not gotten the private message.

[The_Fossette]

Hi @bfw2018,

I have sent you private message again.

Please check your private message icon in the upper right corner of your HP Forums profile.

Next, to your profile name, you should see a little blue envelope, please click on it.

Let me know how it works and you have a good day ahead.

[The_Fossette]

Hi @bfw2018,

I recommend you contact HP phone support to further diagnose the issue.

Here is how you can get in touch with the phone support.

Open link: www.hp.com/contacthp/

Enter Product number or select to autodetects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

Good day! Take care 🙂

Cheers!

[00008]

Hi Did you solve the problem? I am encountering the same issue.