Can't close Ink cartridge access door

[mbec]

I opened the access door to remove a paper jam and now I can't close the door.

[Riddle_Decipher]

@mbec Did you go through the user guide for details on how the access door needs to be closed? Click here if you haven't done that yet.

Here's an image that should help:

While you respond to that, if you have any more paper jam errors, please go through this article to resolve the issue: Click here for instructions.

P.S: Welcome to HP Forums! 😉

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

[mbec]

None of the suggestions helped.
I finally resorted to "brute force" to close the door and everything worked normally.
Obviously, not the proper solution but fortunately it worked.

[Riddle_Decipher]

@mbec all is well that ends well, let us know if you need anything else,

And please mark your post as the solution to help others find the solution.

Have a good day, ahead.

Take care.