Can't connect to network printer

[kaygee46]

I have just purchased a 3632 Deskjet and unlike many in the forum I had no trouble connecting it to my home network, however two computers on the network can see the printer but won't connect to it. The computer I used to install the printer is fine. 

When I use the "Add Printer" function in Windows 10 it finds the printer and when I select it, the printer produces a page with a "WiFi Direct Pin Code" and allows me 90 seconds to enter that code into the "add printer" window. When I do this it thinks about it for a while then says "That didn't work - try again" . I've tried again and again on the other two computers with no success. 
What do I need to do to get these computers connected to the new printer?

[Rainbow23]

@kaygee46, welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are unable to connect your HP DeskJet 3632 All-in-One Printer on the wireless network.

Don't worry as I have a few steps that should help fix this issue.

And here's the step by step guide for you in the link: Printer Not Found During Network Driver Setup (Windows)

Also, you may check the link: Find Your Wireless WEP, WPA, WPA2 Password (Windows)

Let me know how that works.
 

I hope you have a good day ahead.

[kaygee46]

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@Rainbow23 wrote:

@kaygee46, welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are unable to connect your HP DeskJet 3632 All-in-One Printer on the wireless network.

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I'm sorry to say this hasn't helped at all because it seems you didn't read my question.

I said that my printer is successfully connected to my network, but when I try to add it as a network printer to other computers on my home network, they can see the printer, but they won't connect to it.

I said that when I select the printer (already succesfully connected to the network) in the Windows "Add a Printer" function of "Control Panel/Devices and Printers" on another computer, it prints a page with a "WiFi Direct Pin Code" and when I enter that code it says "That didn't work - try again."  It seems to me that that code is for some other purpose entirely.

I am NOT trying to connect my printer to the network - I've alreadey done that, I AM trying to connect another computer on the network to that already connected network printer.

[kaygee46 · Accepted solution]

I have solved this myself. The fact that the printer was producing a "WiFi Direct" code should have been the clue. I didn't want WiFi Direct, I just wanted to connect to the printer over my network.

Turning WiFi Direct off simply by pressing the button on the printer allowed the windows "Add Printer" function to work normally, installing whatever it needed for the printer to work.  All good now.