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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Can't find the USB connection on my new printer

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08-31-2019 09:28 AM
Hello, I have just bought my new HP ENVY 5030 printer but as I am unable to connect it via WiFi, I'm stuck as I cannot find the USB port! Can you help me please?
Many thanks, Fizzler.
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Accepted Solutions
08-31-2019 09:42 AM
It is located right next to the power connector.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
08-31-2019 09:42 AM
It is located right next to the power connector.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
08-31-2019 09:58 AM
Ahh!..What a dummy I am ! I saw that and thought that it was a more modern mains plug! I'll whizz down to Currys PC World tomorrow and buy one. I cannot use the WiFi option as my computer and printer are upstairs at the back of the house....too many walls and floors for my poor old BT modem. So I'll try the steam driven connection.
Many thanks 8lives Dean. John.
08-31-2019 10:03 AM
Your welcome.
You may what to look at getting a WiFi range extender like a TP-Link RE450.
8lives
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.