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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Can't get rid of stupid orange triangle

Create an account on the HP Community to personalize your profile and ask a question
04-06-2024 12:00 PM
Welcome to the HP Community --
Where is "stupid orange triangle"??
AND
There are Thousands of HP printer models -- if you know (and tell us) which model you have, someone might be able to provide some proper guidance.
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A guess..
Without context, it sounds like the Printer is not detecting (know about) the Tray and Paper paper size and type settings as compared to the job setup / configuration.
EWS – Tray and Paper Management
Original EWS
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper (Management)
Select / Adjust settings for Paper Size / Type
Model and EWS version Dependent: Advanced section
Click Apply to save changes
OR
Alternate Style EWS
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Section Paper > Trays > click on Tray to configure
And (in addition and as available)
Section Print > Default Print Options > Select default tray
Tray and Paper – Paper Size / Paper Type / Paper Weight
Paper Size, Type, and Weight loaded in the printer tray must be supported for use in that tray.
EWS (Embedded Web Server) provides access and control for Settings, including Tray and Paper.
Reminder
HP Smart Mobile might require that paper size / type is rechecked / adjusted before the content is opened for print.
Notes
Depending on the printer model, the Printer Control Panel touchscreen might provide access to Paper Size / Type settings immediately after the paper is (re)loaded into the appropriate printer intake tray.
New printer? Touchscreen Printer Control Panel locked against making changes? Try username "admin" and the PIN located on the sticker on the inside of the front door of the printer.
Trays
- If the printer lacks a second tray, all paper / types are supported in the single available tray.
- Printers that include a Photo Tray generally restrict the paper sizes and paper type supported in that tray.
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
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People who own, use, and support HP devices.
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Question / Concern Answered, Click my Post "Accept as Solution"