Can't pring

[patb12]

I can't print it geves me the message your prnter has experienced and unexpected configuratin problem.ox8007007e

[KE_73]

Hi Patb12,

Welcome to HP forum and I hope to help answer your query or solve your problem.

Reason for getting error 0x8007007e in windows 10.

If you are a windows 10 user from a long time then you might have faced this error 0x8007007e on the computer. This type of error occurs while you are scanning from the printer “Scan Failed with error 0x8007007e “, printing from the web browsers like Edge Chrome or Firefox “unexpected configuration problem 0x8007007e”.

In most cases when you get latest updates from Microsoft for Windows 10, it failed to update the driver and software of the computer. Sometimes when you shut down the computer during the updates, at that time files of the computer corrupt due to missing updates. So don’t panic, please follow the instructions below:

Steps to fix 0x8007007e error

• Update the HP printer driver on the computer.
• Make sure Microsoft windows have the latest update installed.
• Run HP Printer troubleshooter from the settings of the computer.
• Run the HP scan and doctor to fix printing problems.
• In case your printer was working fine earlier but not now, you can reinstall the HP printer.
• Restart the print spool services from the control panel.
• Delete the spool files from the printer folder. (%windir%\system32\spool\PRINTERS )

Hope this helps.

Please keep me updated on the status.