Can't print envelopes from HP Envy 6000 on Mac Big Sur using Word.

[Soohma]

I have Mac OS Big Sur

Wireless connection

I can print pages and scan.

When I try to print an envelope, Word has a horizontal envelope and will not take a change to vertical which is what the printer needs.  Also, when I try to position the Delivery Address, it is where the return address should be. Changing the position by changing the horizontal and vertical doesn't seem to. help,.

I dowloaded HP Smart, but that didn't seem to help. 

[Dragon-Fur]

@Soohma 

I don't have MacOS Office Word.

That said, IF the MacOS version of Word software works similarly to Word for Windows, the option to change the Feed options might be available, possibly in Mailings > Envelopes > Options > Printing Options

General Example - Word - Windows > Mailings > Envelopes

Rabbits_and_Chickens_Test_Envelope_10_2

What else?

Not asked - just FYI

 User Guide

Pages 19-20

Use the Embedded Web Server (EWS) to tell the printer about the paper in the printer.

Page 22

Embedded Web Server (EWS)

 Note:  This option is not applicable to printers connected via a USB printer cable (no network connection).

If the printer is on the network,

If the EWS feature is supported on your printer,

Use the Embedded Web Server (EWS) to view / configure your printer.

NOTE:  Laser printer options in EWS are very different from those offered in InkJet Printers.

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

NOTE:  If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)

General Example - EWS > Settings > Preferences > Tray and Paper Management

EWS_9025_Preferences_Tray_and_Paper_Management_All_2

NOTE:  EWS is also available in HP Smart

 General Example - HP Smart - Windows - Main Menu (MacOS HP Smart options might be similar)

HP_Smart_W10_Start_Screen_4

Example - HP Smart - iOS - Main MenuHP_Smart_Mobile_Main_Menu_5

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 6000 All-in-One Printer series 

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Question Resolved / Answered, Click "Accept as Solution" .

[Soohma · Accepted solution]

Thank you for taking time to help.  Using your idea, I just used the printer options, not Word's and it finally worked. What a hassle. Used to be easy to print envelopes.

[Dragon-Fur]

@Soohma 

Excellent.

There is usually a way - I'm glad you found it.  😉

Stay Safe!