• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Laser Jet M277dw
Microsoft Windows 10 (64-bit)

Please help.  I have been trying to solve this problem for hours and have tried uninstalling and reinstalling the printer.  I tried to scan to email and it doesn't work all of the sudden.  No idea what happend.

 

email provider is yahoo.

I have tried to add a different email address and it doens't work either.  I am getting really aggrivated.  Nothing on the web helps with my problem.  All answers say the same thing and it isn't helpful.

 

also, i can't scan to network folder anymore either.  No idea why. 

 

shannon

1 REPLY 1
HP Recommended

Hi shannon,

For Yahoo, using the standard password will be rejected as Yahoo uses security protocols which are not supported by the printer.

 

Please generate and use an App Password with your printer, then check for any change while using it instead of your standard password:

https://help.yahoo.com/kb/generate-third-party-passwords-sln15241.html

 

For the scan to folder issue, please provide some details of what error is returned, etc.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.