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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Can’t switch from two-sided to one-sided.

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06-17-2020 09:40 AM
My printer is stuck on two sided. In the settings, I can get to the part where I can select one-sided or two-sided, but I can’t figure out how to push the button in such a way that it selects one-sided.
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Accepted Solutions
06-17-2020 10:51 AM
Hi,
Please let us know what operating system you are using.
Also, what application are you trying to print from?
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
06-17-2020 10:51 AM
Hi,
Please let us know what operating system you are using.
Also, what application are you trying to print from?
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
06-17-2020 10:59 AM
OK, thanks for clarifying @ChattMatt.
On the printer click Copy > Copy Document.
Click on Two-Sided and select 1 sided original - 1 sided copy.
Click the Settings button or the gear icon and select Set as New Defaults from the list, be sure to confirm any prompt.
This should set 1-sided copying as default for copying with the printer.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂