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- Printing Errors or Lights & Stuck Print Jobs
- Cannot Connect Officejet 8030 to WiFi After Restore Network ...

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02-03-2020 07:46 PM
I wanted to switch which wifi connection my Officejet Pro 8030 was connected to, and clicked "Restore Network Settings" on accident. Now it's not detecting wifi at all and instead only seeking Ethernet. How do I reconnect my printer to my computer? Please help!
02-03-2020 09:37 PM - edited 02-03-2020 09:40 PM
Hello,
Use the Wireless Setup Wizard from the printer control panel display to set up wireless communication.
- From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch Wireless icon (
).
- Touch Settings icon (
).
- Touch Wireless Settings.
- Touch the toggle button next to Wireless to switch it on or off.
- Touch Wireless Setup Wizard.
- Follow the display instructions to complete the setup.
To uninstall and reinstall the printer, please follow the following procedure:
1. Uninstall printing software:
- Unplug the USB cable at the back of the printer, if necessary.
- On the keyboard, simultaneously tap the Windows flag and the R key. The Run window opens.
- Type appwiz.cpl, then OK. The Programs and Features window opens.
- Click the right mouse button on HP OfficeJet Pro 8030 series Basic Software, then Uninstall and Yes.
Note: If the software uninstall process does not start or an error displays while uninstalling, download Fix problems that block programs from being installed or removed from the Microsoft website, and then try uninstalling again.
- Follow the instructions on the screen to complete the uninstall of the printer.
- Restart the computer.
2. Launch the registry editor:
- On the keyboard, simultaneously tap the Windows flag and the R key. The Run window opens.
- Type regedit, then OK. The registry editor opens.
- Develop HKEY_LOCAL_MACHINE, then SOFTWARE, click with the right mouse button on Hewlett-Packard and Delete. (If the PC is HP-branded, develop Hewlett-Packard and remove Digital Imaging)
3. Delete the HP OfficeJet Pro 8030 series folder in the way:
- C: \Program Files\HP
- C:\Program Files (x86)\HP
4. Rename folder 3 in 3_old in the path below (a restart may be required):
- C:\Windows\System32\spool-drivers\x64.
- C:\Windows\System32\spool\drivers\W32X86.
NOTE: If the file refuses this action do as follows:
- On the keyboard, tap the Windows and X keys simultaneously.
- Click Command prompt (admin), and then Yes.
- Type net stop spooler, then press OK.
- Rename the file.
- Type net start spooler, then tap OK.
5. Launch a new the printer installation with the HP OfficeJet Pro 8030 series Full Feature Drivers and Software.
I remain at your disposal in case of need.
Best regards,