Cannot Print from my iPad Air to HP Envy 6458e

[Myka2]

After an IOS update, my iPad Air 3rd generation no longer lets me print.  I get this message: "no air print printers found". I have HP Envy 6458e

[Dragon-Fur]

@Myka2 

Welcome to the HP Community --

After you have read the documentation, How-to, and Troubleshooting (basically more how-to) from Apple, there might not be a lot we can add.  Apple has covered Airprint with an Apple dedication to detail.

From Apple

 About AirPrint 

Excerpted

How to use AirPrint

AirPrint is a technology built into most popular printer models, including the printers and print servers listed here. To use AirPrint, you don't need to install an app, additional drivers, or other software. 

 Use AirPrint to print from your iPhone or iPad

 How to print from your Mac
 How to print from your iPhone or iPad

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What else?

If not done,

Try / Consider

• Restart the Printer -- If you can stand it, restart your Phone, too
• Read and follow the steps in the Troubleshooting document:  HP Printers - No AirPrint Printers Found error (iOS, iPadOS)
• Make sure the printer and the phone are both on the same network
• Switch on Location and Bluetooth (on the phone)
• Make sure HP Smart has permission to connect

HP_Smart_Mobile_Initial_Connection_Bluetooth-Location_1

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY 6458e All-in-One Printer  

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People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"

[Myka2]

Thank you so much for your very thorough response! Although I haven't fixed it yet, you pointed me in the right direction. 

[Dragon-Fur]

@Myka2 

You are welcome.

Check the network SSID name where the printer is connected.

For example, 

If the printer is connected to SSID "MyFancyNetwork"

Connect your phone to the same SSID named network.

Sample - Router - SSID named networks for 2.4GHz and 5GHz

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

Year of the Dragon 2024