I recently moved from USA to Singapore and was trying to install the local ink cartridge (804). However, #804 wouldn't be recognized without a regional reset. After contacting tech support on Whatsapp, I was told regional reset can only be done on a PC?
After replying that I do not own a PC at all, I was further told that I have to take my printer to a repair center to have it reset. Is it really the case? The question I quoted above seems to suggest that it can be done at Mac. The asker is also a Mac owner and the agent did send him regional reset instructions.
QUOTE: I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
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