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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Cannot find printer offline

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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
05-18-2025 01:00 PM
I’ve not been able to use my printer even after following instructions through the help centre doing a re start I’m still sat with my printer in error mode. The wireless button is flashing & isn’t a solid blue light my printer light on the colour side is flashing orange the display is flashing the letter E & zero & the cartridge levels look like I don’t have any ink left but they are new. I have taken the cartridges out & cleaned out what I could. It’s so frustrating.
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