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‎07-23-2018 08:49 PM

HP Recommended
Product: HP cartridge 65

I have recently purchased a HP 3700 All in one series printer.  Went to buy ink cartridge 65 and cannot remove it from plastic box.  Please help

4 people had the same question
2 REPLIES 2

‎07-23-2018 09:12 PM

HP Recommended

Take a look at this HP support doc.

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Please mark the post that solves your issue as "Accept as Solution".
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‎07-23-2018 09:42 PM

HP Recommended

Some retailers put the cartridges in plastic boxes to discourage shoplifting of high value items. It is possible the retailer forgot to remove the cartrdige from the box.  I would suggest returning it and ask them to open the box.  (This takes a special tool.) They reuse the boxes, and may be glad to get it back.

 

The HP packaging is a small cardboard box as shown:

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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