-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Cannot get out of two sided printing mode on Word using a Ma...

Create an account on the HP Community to personalize your profile and ask a question
05-01-2019 12:35 PM
My problem appears to be different from similar ones that have been solved. I want to print single-sided from Microsoft Word. I can successfully do this from other applications including Microsoft PowerPoint.
All the advice tells me to go to the dialogue box and the solution is there. It often also says that if you cannot see it, click on the show details button (next to the PDF button) at the bottom of the dialogue box. But, on my computer, on Word, this option is not available. See the screengrab below.
So my question is: please, could you tell me how do I change the settings to allow for single-sided printing?
I am using:
- Apple Mac Mini 2018
- macOS 10.14.4
- HP Envy 4520 printer over wifi
- Microsoft Word for Mac v16.24
Solved! Go to Solution.
Accepted Solutions
05-01-2019 12:47 PM
Hello Harrik01,
Please try the below steps that should fix the issue.
- Open WORD document
- Click File > Print
- Click the Copies & Pages dropdown
- Change to Layout
- In the Two-Sided Menu
- Select Off
You may also use the below URL for reference ( has pictures in it )
https://libanswers.edgewood.edu/faq/1755
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
05-01-2019 12:47 PM
Hello Harrik01,
Please try the below steps that should fix the issue.
- Open WORD document
- Click File > Print
- Click the Copies & Pages dropdown
- Change to Layout
- In the Two-Sided Menu
- Select Off
You may also use the below URL for reference ( has pictures in it )
https://libanswers.edgewood.edu/faq/1755
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.