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Microsoft Windows 10 (32-bit)

I finally dug my all-in-one HP2050 printer out to use and even found th CD but a message comes up about windows 10 (not sure about the version) saying cannot install, please help, my friend gave m new ink and everything 

2 REPLIES 2
HP Recommended

Hi,

The CD was made much prior to Windows 10 release and not intended for it.

 

Download and install the latest software for your printer from HP Support, be sure not to plug the USB till the installation ask to do so:

https://ftp.hp.com/pub/softlib/software12/COL32609/al-109407-3/DJ2050_J510_1313-1.exe

 

Shlomi



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HP Recommended

Thank You Shlomil, I tried the link but then noticed the comment about the USB, my printer I thouht was wireless, do you think I had  USB cable too? It's been soooo long since I have used my printer I cannot remember. I guess I could google a sample of the model and see if it's included, I no longer have the box. I am very thankful there are folks like you available to help!

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