Cannot print booklets

[RealGomer]

I'm using Word 2016. Following the instructions in word, I select 14" paper, print on both sides, Pages = bookfold. What I get is simplex printing with only half of many pages being printed. The original page format in word is 8.5" x 11". What am I missing? I had no problems with my HP OJPro 8100. Am I missing something?

[Dragon-Fur]

@RealGomer 

Welcome to the HP English Community --

The printer specifications do not show support for 2-sided printing using 14 inch paper.

Standard Media Sizes (duplex, Imperial)	Letter; executive; Not supported for borderless photo
Standard Media Sizes (duplex, metric)	A4; B5; Not supported for borderless photo

Can you post an example where you are setting 2-sided printing for the Legal Sized paper?

What else?

Booklet / 2-sided printing is supported on standard sized, regular paper (Letter / A4).

Examples of Booklet printing are included later in this message.

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Tray and Paper

Reference

 User Guide - HP OfficeJet Pro 8120e - HP OfficeJet Pro 8130e Series

Load Media - Starting on Page 11

Next,

Alert the printer to the paper size / type.

After changing paper -- or opening / closing the intake tray,

Select / modify the paper size / type using the Printer Control Panel

OR

Use the Embedded Web Server (EWS) to view / adjust the paper size / type - Tray and Paper

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Paper > Trays > click on Tray to configure

Next (as available)

Section Print > Default Print Options > Select default options / tray

EWS_9135_Tray_and_Paper_8EWS_9135_Print_Default_Print_Options_8

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Job Configuration

Sample assumes having previously installed the full driver printer software.

NOTE

When called from within printing programs / software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" / "Presets" or similar.

Example - Windows - Adobe Reader - PDF - Card / Booklet Print

Booklet_Print_9025_PDF_Paper-Types_7

Example - Windows - Word - Booklet Printing

Older example - created 2021

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Message Content References

>>> Full Feature Software - Web Pack Installation Webpage - Information - Download / Save / (then) Install <<<

HP OfficeJet Pro 8130 series EasyStart Printer Setup Software - Offline Use Only 

After the software is installed, Restart the computer and log in.

Ask if you would like additional help to install the printer software.

======================================================

HP OfficeJet Pro 8135e - Media Specifications

Standard Media Sizes (duplex, Imperial)	Letter; executive; Not supported for borderless photo
Standard Media Sizes (duplex, metric)	A4; B5; Not supported for borderless photo

Media Size (facet)	Letter; A4; Legal; B5
Media Sizes Custom (imperial)	Tray 1: 3 x 5 to 8.5 x 14 in
Media Sizes Custom (metric)	Tray 1: 76.2 x 127 to 215.9 x 355.6 mm
Media Types	Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper,Light/Recycled Plain Paper,HP Tri-fold Brochure Paper, Glossy
Media Weight Recommended (imperial)	16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)
Media Weight Recommended (metric)	60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)
Media Weights Supported, By Paper Path (Imperial)	16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)
Media Weights Supported, By Paper Path (metric)	60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 8135e All-in-One Printer

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

[RealGomer · Accepted solution]

Here's a screen shot of the settings in word.

Here's Adobe Reader settings.

[Dragon-Fur]

@RealGomer 

Recheck EWS to make sure the Paper Size is set to Legal.

Check Default Print Options for your Tray setting to match the paper size in that tray.

Next,

Reminder

Let Adobe Reader handle the duplex (2-sided) setting by selecting Booklet

AND

Do not add the Duplex (2-sided) setting in Properties.

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Note that the following folded card sample is other than what you describe.

Printing "Landscape" might indicate you want the "fold" at the top.

The example is for a half-fold "tall" card - Book, taller than wide, Binding on Left

Booklet_Print_9025_PDF_Paper-Types_8

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

[RealGomer]

It appears this OfficeJet Pro (misnomer?) does not like 8.5 x 14 paper for booklets. Which is too bad as I was trying to pring a bulletin for the funeral of a 96 year old lady. It printed on 8.5 x 11, but the older folk will need bleeding magnifying glasses to read it.

Thank you.