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Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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The OfficeJet 8610 prompted this message and would not allow me to print. I could care less about HP Instant Ink, I just need to print. The printer is connected to wifi; however, it continued to state that it was not connected to the internet. Is there anybody that can assist me with this issue?DCAB8415-9F85-43EA-B7B5-BF1D426C7C1A.jpeg

AFFB18F1-75D7-431F-9F24-BF0B2310D590.jpeg

1 REPLY 1
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If you are enrolled in instant ink a continuous internet connection  is required. I would check to make sure that the network gateway address and DNS addresses are correct as either could block communication.

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