-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Cannot print due to instant ink

Create an account on the HP Community to personalize your profile and ask a question
12-03-2022 07:20 PM - edited 12-03-2022 07:21 PM
The OfficeJet 8610 prompted this message and would not allow me to print. I could care less about HP Instant Ink, I just need to print. The printer is connected to wifi; however, it continued to state that it was not connected to the internet. Is there anybody that can assist me with this issue?
12-03-2022 09:27 PM
If you are enrolled in instant ink a continuous internet connection is required. I would check to make sure that the network gateway address and DNS addresses are correct as either could block communication.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.