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‎01-13-2020 05:33 PM

HP Recommended
Product: HP Envy 7155
Operating System: iOS
Hi, I'm hoping that someone might be able to point me in the right direction. We have an HP Envy 7155 that is still fairly new to us. We have it all set up and have no problems printing from my MacBook Pro. Where I have issues is printing from the HP Smart application for iPhone. When I attempt to print a picture from the app, it only prints to normal sized letter paper. I do not have an option or an apparent way to print to photo paper. I am confident that it's loaded correctly since I can pull out my MacBook and print with the photo paper. Is there a spot in the app where I need to enable the second paper tray? It seems like if I can print from my MacBook that I shouldn't have an issue printing from HP's own app, yet, I am unable to do so. Thanks in advance!
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-13-2020 05:45 PM

HP Recommended

The paper setting is hiden.

On the Print Preview screen, tap on the small gray bar above the printer name.

There you will find the paper option.

View solution in original post

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3 REPLIES 3

‎01-13-2020 05:45 PM

HP Recommended

The paper setting is hiden.

On the Print Preview screen, tap on the small gray bar above the printer name.

There you will find the paper option.

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‎01-15-2020 04:53 PM - edited ‎01-15-2020 04:54 PM

HP Recommended

Thank you so much. That functionality is super unintuitive. 

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‎01-15-2020 07:40 PM

HP Recommended

Your Welcome

Glad to be of help.

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