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- Cannot turn on Wi-Fi Direct on HP Deskjet 2620

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12-02-2019 12:38 PM - edited 12-02-2019 12:55 PM
Unable to setup wireless printing at all in fact.
It's a brand new printer (arrived this afternoon sealed from Currys/PCWorld, UK)...
To turn on Wi-Fi Direct, I'm following the very simple procedure from the manual (page 65), which states, "On the printer control panel, press and hold the Wireless button ( ) and the Resume button ( ) together for three seconds."
But, when I do this, nothing happens - no Wi-Fi Direct icon appears at any point. I've also tried holding it down for longer to no avail.
Both the Power light & the Wireless button light is blinking before/whilst I'm doing the above though - does this make a difference?
I tried to troubleshoot the blinking lights using this guide, but didn't get anywhere: HP DeskJet 2600 Printers - Blinking Lights
What's going on please? Is the DJ 2620 even capable of Wi-Fi Direct?
I cannot setup up the printer using WPS either as I'm using a Tenda Nova Mesh Wi-Fi system (MW6/MW3), which doesn't seem to have WPS.
Btw, the only 3 items that display on the printer screen are: 1. the digit '0', 2. the wireless icon & 3. the wireless signal bars going back & forth - there is nothing else displaying on the screen at any time. Is this normal?
12-02-2019 01:20 PM
Please try
https://123hp-co.us/123-hp-com-setup-2620/
Regards.
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12-02-2019 01:51 PM - edited 12-02-2019 04:16 PM
Thanks Banhien, already tried the EasyStart method suggested there - can see the printer listed in the Macbook Pro setup window, but the printer refuses to connect. The same Macbook has been setup successfully wirelessly in the past (different ISP/router) with a HP 6800 series printer, but that has a proper display & options & I was able to do it on the 1st attempt.
When trying the Wi-Fi Direct method, I cannot even turn on the Wi-Fi Direct option in the printer (as mentioned in my initial post). I made a brief video of me attempting & failing at it - tried to upload the video here from my hard drive, but unable to do so.
12-04-2019 09:21 AM - edited 12-04-2019 09:23 AM
Update, getting somewhere on PC/Android...
I was able to switch on Wi-Fi Direct, but only after installing the printer via USB on a PC - it automatically came on after setting up.
So the instructions in the manual for switching on (or off) Wi-Fi Direct using buttons on this particular printer (as mentioned in my initial post) are just plain wrong.
I was also able to print something wirelessly using HP's app with an Android phone, but haven't managed setting it up wirelessly on a Macbook/iPhone - yet. Will keep trying.
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