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- HP Community
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- Printing Errors or Lights & Stuck Print Jobs
- Cannot uninstall HP OfficeJet Pro 8620 Basic Device Software

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10-05-2020 05:10 PM
I cannot uninstall HP OfficeJet Pro 8620 Basic Device Software. Like Huffandstuff who posted about the 8600 on 2/2/20, I followed the instructions provided by TEJ1602 HP Support Agent; however, I still receive the same error message.
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Accepted Solutions
10-06-2020 12:40 PM
Hi,
Ensure your operating system is up to date and then try uninstalling the HP Software.
https://support.microsoft.com/en-us/help/4027667/windows-10-update
If the issue persists, please follow the below steps:
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
10-06-2020 12:40 PM
Hi,
Ensure your operating system is up to date and then try uninstalling the HP Software.
https://support.microsoft.com/en-us/help/4027667/windows-10-update
If the issue persists, please follow the below steps:
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂