-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Cardstock Problems

Create an account on the HP Community to personalize your profile and ask a question
02-01-2019 05:00 PM
Help, My printer just ran out of warranty and I went thru dozen cardstock with my Hallmark software. I can't get the card stock not to start short. It will print a card on paper on both sides perfect. Soon as you put in card stock it cuts off half the pictures. There is no adjustments to make. My other printer I gave away that is older never did this. This one even cost more and only prints. I use Hallmark Software Card Studio Deluxe 2019...and they said its the printer. I'm very upset because it was warranty Jan 18th. didn't get till Feb 14 and now it won't do what I bought it to do. I made more for heavystock printing. The cardstock was expensive and all went in the trash. Dell can't help either. Said its a printer issue.
02-01-2019 09:20 PM
What weight is the card stock?
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.