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‎11-14-2019 10:00 PM

HP Recommended

I am using an HP Deskjet Ink advantage 4515 printers. Once the ink finished I have used a genuine hp cartridge for the printer. But the printer is continuously showing the error " The following Ink Cartridge must be replaced". I have followed all the troubleshooting ideas which are mentioned on the hp site. But no help.

Kindly help me to solve this issue.

 

Thank you.

2 people had the same question
1 REPLY 1

‎11-18-2019 09:44 AM

HP Recommended

@Ann251

 

Welcome to the HP Support Community.

 

If you have performed all the steps from this document: https://support.hp.com/us-en/product/hp-deskjet-ink-advantage-4510-e-all-in-one-printer-series/52859..., let us know if you get the error message if you insert your old ink.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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