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‎07-25-2021 09:49 AM

HP Recommended
Product: HP Tango Printer
Operating System: macOS 11.0 Big Sur

I replaced my cartridges and it keeps saying cartridge error. I've rebooted the computer and put back reinstalled the cartridge but still getting the error. I also have a red exclamation point on the printer icon. How do I fix this?

Category:
1 REPLY 1

‎07-25-2021 09:58 AM

HP Recommended

Hello,

White, green, or blue lighting indicates printer status, while amber lighting indicates an error.
Find the Edge lighting pattern your printer displays, and then follow the steps to resolve the issue, if necessary.


Please click HERE to access the steps that should resolve the issue .

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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