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‎05-27-2019 05:47 AM

HP Recommended
Product: HP DeskJet Ink Advantage 4675 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

cartridge I used when i was in Saudi Arabiacartridge I used when i was in Saudi Arabiacartridge i brought from Indian Hp storecartridge i brought from Indian Hp store

I brought me printer from Saudi Arabia [HP DeskJet Ink Advantage 4675 All-in-One Printer] and I used HP 652 cartridge. When I came to India and checked the HP store I came to know that  hp 652 is not available in india, when I go through different cartridge box, I saw HP 680 and I checked the side of the cartridge box I saw my printer model number [HP DeskJet Ink Advantage 4675] in India for this printer  HP 680 cartridge is used so I brought it. When inserted printer is showing cartridge incompatible. What should I do??????

 

 

2 people had the same question
1 REPLY 1

‎05-27-2019 10:28 AM

HP Recommended

Hi,

You must contact HP Support to reset the printer after moving to another country.

 

Be sure to have a full set of genuine HP 680 Black and Tri-Color cartridges, as well as the printer connected to a Windows PC or a Mac computer, then contact HP Support and a support representative will take the necessary steps to reset your printer to accept local cartridges:

https://support.hp.com/us-en/document/c02558798

 

Shlomi



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