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‎04-26-2019 02:30 PM

HP Recommended
Product: HP Officejet 4635 printer
Operating System: Microsoft Windows 10 (32-bit)

Display is in unreadable language.  All the tips...including HP's...say hit the reset button labeled with the picture of a wrench.  There is no such button.  Everytime I put the 4635 model number, HP acts like there is no such printer and kicks me to other models for answer to this question...maddening.  It seems like it ought to be simple to reset the language but I need to know how.  Help!

1 person had the same question
1 REPLY 1

‎04-27-2019 02:49 PM

HP Recommended

@LJW-PC


Welcome to HP Community

 

Since you are unable to read what is written on the display I suggest you perform a Semi Full Reset

 

I have sent you a private message with the instructions since these steps are specific to your printer

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

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