Change Paper Size for PDF Scans

[kda11]

Hi. I have a new HP OfficeJet 3831 and I can't figure out how to change the paper size for the scanning documents to PDF. 

It seems to be set to US Letter size, but I need to scan A4 documents, so it's cutting off a portion of the page. I don't see anything in the menu that allows me to select page size. Additionally, this is a UK-bought printer, so it does fit A4 without issue. 

Any help would be appreciated! 

[KrazyToad · Accepted solution]

@kda11

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I have gone through your Post and would like to help

I suggest you use the HP Easy Scan and you will have the option to change the paper size.

You can download the HP Easy Scan from this Link: https://itunes.apple.com/in/app/hp-easy-scan/id967004861?mt=12

1. Search the Mac for scan, and then click HP Easy Scan in the list of results.

   HP Easy Scan opens.

2. Select a scan job type from the Presets menu.

   To change any basic settings to the preset you selected, click Edit Settings.

   

3. Click the thumbnail version of the scanned item in the left panel.

   The item displays in the right preview pane.

4. Click Edit at the bottom of the window.

5. Click Crop to change the scan to a standard or custom paper size or to crop out part of the scan.

Keep me posted how it goes

Thank you and have a great day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[kda11]

This worked great! Thank you!!

[Betty0610]

@kda11

It looks like you were interacting with KrazyToad, but he is out for the day. I'm Betty0610 & I'm at your service.  

I'm glad to hear that and you're most welcome. Do get back to us in future for further assistance.

Have a nice day!:)