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‎03-06-2023 06:07 AM

HP Recommended
Product: HP Photosmart 7525 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I have moved from the USA to the UK and need to get help resetting my region, so that new UK print cartridges will be accepted by my printer, ideally along with the ones from the USA that still have ink left in them. I can't find out how to get the right support to do this. Can anybody help? Thanks.

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1 REPLY 1

‎03-12-2023 07:11 PM

HP Recommended

You will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work.  HP's web page on the subject is here.

 

 


Bob Headrick,  HP Expert

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