Changing printer region

[Gweirob]

Hello: My printer was bought in Canada and now we live in Turkey so I need to change the printer region from US/Canada to Europe. 

I have tried contacting HP Turkey for support but was told that this re-regionalizing cannot be done. I can see from past posts on this topic that it is possible. Would anyone be able to help? 

[Jay_G24 · Accepted solution]

Hi @Gweirob,

I'd like to help!

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset, and re-initialized the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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