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[mariosnaf]

Ηello,

I just bought the printer at a message appears stating "A problem has occured with your HP account and you will be unable to print soon unless the issue is resolved. This could be related to your billing cycle,"

I have checked the billing ciycle, seems to be fine, the payment method is updated, I have also changed the inks. Nothing has changed,

Thank you,

Kind regards,

[Kumar0307]

@mariosnaf, Welcome to the HP Support Community! I’m here to help.

I understand you see this error on the HP Smart app. 

Have you checked your HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

If the suggested information can't be found, please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!