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Bonjour, j'ai un message :

OXO4358A98 HWL-GZUSS-CHIP

qui est apparu au moment du changement de cartouche. J'ai branché, débranché mais rien n'y fait. Pouvez vous m'aider. 

J'ai une HP office jet 8010 series. 

Avec les remerciements. 

Nasa

2 REPLIES 2
HP Recommended

Hey

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

DANCOS

I work on behalf of HP
HP Recommended

Hello, 

Please find my message in English. I have changed my cartridge and now I have this error code  mentioned in subject.

I have an HP office Jet 8010 series.

What can I do?

Thanks. 

Have a good end of day. 

Nasa

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