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HP Recommended
Color LaserJet Pro MFP M281fdw
Microsoft Windows 10 (64-bit)

Color LaserJet Pro MFP M281fdw -

Print failure - If error repeats turn off and then on

Press Ok to continue

 

Tried the above - still did not work.

Tried turning off at power point and removing cord. waiting 60 seconds and turning back on with cord connected and at power point. (Not using an extension cord etc.) NOTE: tried this numerous times.

 

Tried the "Print and Scan Doctor' 

Print is still not printing all pages, only page 2 of 3

 

I am using Windows Version 10 Home Version 1909. (if this helps)

 

Can someone please help me with this continuous problem. very frustrating.

 

1 REPLY 1
HP Recommended

@LynK153, Welcome to the HP Support Community!

 

I understand you are not able to print. This seems like an issue with the printer driver. Let us try these steps:

 

Update the printer firmware

Click here to download and install the latest printer firmware from your PC.

Click here to know different methods of updating printer firmware.

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, proceed to the next step.

 

Use the HP Smart app to print and scan from your Win 10 PC

Click here to download and know more about the app.

 

For more info on this issue, refer to - Troubleshoot 20.xx (memory failure) and 21.xx (print failure) error messages

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.