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HP Recommended
Lasejet CM1415fnw
Microsoft Windows 10 (32-bit)

Hi everybody,

 

I have a problem with the printer, after sending document for printing the motor keeps rotating, after few minutes displays error 59 c0 turn OFF and ON.

It did solved the problems.

Laserjet CM1415fnw

Regards,

Isaac

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @ ipn1000,

  

Welcome to the HP Support Community.  

  

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.   

  

Hope this helps! Keep me posted.  

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

 

  

Have a great day!  

View solution in original post

5 REPLIES 5
HP Recommended

Sorry I meant it did not solved the problem.

HP Recommended

Hi @ ipn1000,

  

Welcome to the HP Support Community.  

  

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.   

  

Hope this helps! Keep me posted.  

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

 

  

Have a great day!  

HP Recommended

Turn off printer, remove all cartridges and then turn printer on. Insert cartridges one at a time, closing the door each time and waiting for printer to prompt for another cartridge. If the error shows after inserting one of the cartridges you may have a bad cartridge. You may have to do this twice, changing which cartridge you install first to confirm whether this is a printer hardware issue or a cartridge issue.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Hello,

 

Thank you for your reply, I tried to do as you suggested, it did not resolve the problem.

 

 

HP Recommended

Hi @ praveenbv,

 

Thanks a lot, after performing the instructions on the  message the problem has been resolved.

 

Thanks again,

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.