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‎03-20-2026 08:45 PM

HP Recommended

I have a MacBook Air and all off a sudden it stopped printing in color on my HP Envy Photo 7855,

any help would be appreciated.

Thank you

Reply
1 REPLY 1

‎03-20-2026 08:52 PM

HP Recommended

Hi @Robertjstaylor 

You may need to reset printer system in Mac.

 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=ifpwzokW-Qo

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
Reset the printing system in macOS | HP printers
Reset the printing system in macOS | HP printers
youtube.com/watch?v=ifpwzokW-Qo
Having trouble with printing issues like stuck print jobs, connection problems, or incomplete driver setups? Resetting the printing system on your Mac might help. This quick, step-by-step video will show you how, so you can start printing again. For other helpful videos go to ...
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