Colors not good with photo paper.

[go2478]

When I print a picture with regular paper, colors are good and match the monitor.. With photo paper, colors are not good.  Why? 

[Raj1788]

@go2478

Thank you for joining HP Forums.

It's a pleasure assisting you to find answers to your technical queries.

To provide you with an accurate solution, I'll need a few more details:

What's the make of the photo paper?

Are you using HP Photo paper?

Did you try to print from a different application?

How long are you facing this issue?

Click on this link: https://support.hp.com/in-en/product/hp-photosmart-8400-printer-series/402149/model/402151/document/... for Print Driver Settings Guide.

Eager to assist you!

Cheers:)

[go2478]

I am using HP Premium Plus Photo paper, 4 x 6 glossy and 8-1/2 x 11 soft gloss.  I tried printing from several different applications (Microsoft Word, Windows Photo Viewer, Corel Paint Shop Pro, etc).  Plain paper looks good.  I have not printed many pictures in the last year, but several months ago I noticed pictures I printed with photo paper did not look corect.  I just accidently discovered that pictures printed with plain paper look good and match the monitor.    

[go2478 · Accepted solution]

Problem solved.  Grays and blacks on photo paper were printing with a greenish tint.  Some orther colors were off.  I googled this and found that the lack of Magenta may be the problem.  I printed a test page and found the photo cartridge as not showing.  I originally checked and it showed as low.  I replaced the cartridge and problem solved.  The HP 99 photo cartridge has black, cyan, and magenta colors.   

[Raj1788]

@go2478

Thanks for the Input,

I'm glad to hear you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution!

Take care now and do have a great week ahead.

:)Cheers:)