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‎03-10-2025 03:55 AM

HP Recommended
Product: HP LaserJet Tank MFP 1602w Printer
Operating System: Microsoft Windows 11

Dear HP Support Team,

I am writing to formally complain about the ongoing issues with my HP printer. Despite changing printers multiple times and even upgrading my computer, the problem persists, indicating that the issue lies within the printer itself.

The primary issue I face is that when I attempt to print a document from my computer, the printer does not respond. To get it working, I have to either restart the printer or disconnect and reconnect all the cables, which wastes a significant amount of my time and disrupts my workflow.

I kindly request your technical team to provide a permanent solution to this issue or guide me on the necessary steps to resolve it. If the problem cannot be fixed, I would appreciate a replacement or an alternative resolution.

Looking forward to your prompt response.

Best regards,

Muhammad Imran Khan

Category:
1 person had the same question
1 REPLY 1

‎03-10-2025 07:16 AM

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https://support.hp.com/us-en/help/service-center 




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