• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎06-03-2022 04:44 PM

HP Recommended
Product: tango
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Tango and I recently moved to a new apartment that requires a MAC whitelist. I added the printer to the WiFi through the whitelist and says the printer is ready to go. I am able to see the instant ink settings as well and see how my printer is doing with paper and ink. 

 

However, whenever I go to print it says that my printer is in an error state.  I run a diagnostic and says that the printer email address is not available, it is enrolled in instant ink, it is connected to the wireless network, and has no issue. 

 

Why is my printer running in an error state and how do I fix it?

Category:
1 person had the same question
1 REPLY 1

‎06-03-2022 04:48 PM

HP Recommended

Nevermind, I added the printer as a direct printer so it's only available for wifi direct. I will reset everything.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.