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‎08-20-2020 12:11 AM

HP Recommended
Product: HP deskjet 2624

Im having trouble connecting my HP Deskjet 2624 printer to my wifi. I've read the instructions many times and have tried over and over and can't seem to figure it out. Can someone please help?

1 REPLY 1

‎08-23-2020 03:11 PM

HP Recommended

@angela_11

 

Welcome to the HP support community.

 

Are you getting any error message while connecting?

 

Meanwhile:-

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Here are the steps to connect the printer to a WiFi connection:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

Sandytechy20
I am an HP Employee

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