• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Color Laser MFP 179 fnw All-in-One Printer

I purchased a HP Color Laser MFP 179 fnw All-in-One Printer in June of this year and the consumables seem much older than the machine!  My total impressions is 6267 but I have already replaced the imaging Unit (supposed to have a life of 16000) and am now being told I need to replace the transfer belt and fuser (supposed to have lives of 20000).  The consumables I now need are well over the cost of a new printer!  I'm still under warranty - surely I should be getting either replacement consumables or a replacement printer provided.  This is a critical part of my WFH-ability and I cannot work without it!!   Every day I am down is a problem.

4 REPLIES 4
HP Recommended

It's important to know how much you have colour impressions and how much b&w impressions.

Page yield of the drum is 16000 b&w but if you print in colour then the yield is 4 times smaller 4000 pages.

 

You need to take a number of your b&w impressions and add to that number 4 x colour impressions if the result is over 16000 the drum needs replacement.

 

For example, you have 3500 b&w impressions and 3000 colour impressions drum consumption is 3500 + 4x3000=15500 pages.

 




My profile on LinkedIn

HP Recommended

Thank you.  I wish I had known that in advance.  I guess I now need to buy another printer.  Very disappointing.

HP Recommended

That's the bad side of cheap devices, in the end, you have more cost per page.

 

Regarding the fuser and transfer belt life, they should last 20000 pages no matter if you print b&w, colour or combined.

Don't know why is your printer already reporting a fuser and belt needed to be replaced, you can find instructions on how to reset fuser and belt page count on google if you search TECH MODE for your printer model.

 




My profile on LinkedIn

HP Recommended

Oh ok - thanks.  I've already bought the imaging unit so good to know that wasn't in vain.  I'll try the reset for the belt and fuser before I bin it.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.