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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Copies too light

Create an account on the HP Community to personalize your profile and ask a question
07-08-2020 06:52 PM
The printed copies on our laserjet 1300 have become light, and are still light after a print cartridge replacement. We have Windows 10 and it worked fine with this program until recently. No light-dark settings are available under the Printer Preferences tag.
07-09-2020 12:25 AM
What about Demo page is it printer normally or light. That will eliminate the printer from the computer/driver issue.
To print a Demo page press and hold GO button on the printer for a few seconds when lights start to blink release button.
If the demo page is printed light then the most common cause is dirty laser optics, if the demo page is printed fine then your problem is the print driver/windows update.