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I have tried both the HP Officejet 5740 and the HP Envy 6400 to print on Cricut Sticker Paper. Both printers do the same thing and jam. It may be due to the "glossy" backside of the Sticker Paper, but not sure. Cricut Sticker Paper is a thick cardstock-like material with a matte (or glossy) finish on the front and a "glossy" type finish on the back. It WILL feed eventually but only prints the second half of the image it's supposed to. I would love any help you can provide! 

 

The first image is after multiple attempts. Only the second half of the page prints.  The image on the right is what it should look like (printed on plain paper), minus the images crossed out.

This is after multiple attemptsThis is after multiple attempts  This is what it should look like, but was printed on plain paper. (Excuse the images crossed out.)This is what it should look like, but was printed on plain paper. (Excuse the images crossed out.)

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