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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY Photo 6255 All-in-One Printer
Microsoft Windows 11

Attach are PDFs for review.  Question: based on the files, should I update or fix my hp 6255.   There is sufficient ink.  The printer is 5 year old.  Is the a cart defect or printer defect!

 

HP ENVY Photo 6255 test Prnts-7.jpg

HP ENVY Photo 6255 test Prnts-8.jpg

HP 6255 Ink supply-9.jpg

HP ENVY Photo 6255 test Prnts-5.jpg

HP ENVY Photo 6255 test Prnts-6.jpg

     

1 REPLY 1
HP Recommended

Printer is fine, you need to replace both ink cartridges.




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