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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
There is no password after a reset. Most functions are immediately available, however some functions will not work until you create an admin password.
Of note: DO NOT EVER post your email address on these forums. They are constantly trolled by printer support scam artists who will contact you, posing as HP technicians to try and extract payments from you for bogus services.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
HP Recommended
Not sure what manual you were looking at, the user guide on those pages covers EWS features and setting a password but I do not see the require settings . Perhaps you are looking at a different manual.
The way to clear the admin password would be to restart the device in Pre-boot mode and then perform a partial clean. administration menu>partial clean. You could also perform a cold reset administration>startup options>cold reset.
Either of these options in the preboot menu will clear the admin password, but keep in mind also erases all stored data such as scan to folder and scan to email settings and address books, etc.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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