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‎04-15-2025 09:45 AM

HP Recommended
Operating System: Microsoft Windows 11

Good Afternoon, I have a dell wd19s docking station and I am trying to connect it to my HP laptop CP0xxx and it is not recognizing it.  Is there anything I can do to make this work.

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‎04-15-2025 10:00 AM

HP Recommended

Assuming this is connecting to a USB C (or Thunderbolt) connector. Do you get any acknowledgement beep when you connect it? Have you contacted Dell regarding any drivers or installation software that they may have for it?

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‎04-16-2025 04:16 AM

HP Recommended

Check near the USB Type-C port for a thunderbolt or lightning symbol (⚡). This indicates that the port supports Thunderbolt, which allows connection to multiple monitors and high-speed data transfer. If there is no symbol, your laptop likely does not support multiple monitors through the USB-C port.

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